Privacy Policy

Privacy Policy

Introduction

Welcome to http://frame-repair-techniques.autobodyshop-talk.com (hereinafter referred to as “Frame Repair Techniques,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection. This Privacy Policy explains how we handle the personal information of our visitors, users, and customers, in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage, over which we have no control.

Processing Activities

This Privacy Policy outlines our practices when:

  • Users engage with our applications and services as authorized users.
  • Visitors access our websites linked to this Privacy Policy.
  • Individuals receive communications from us via email, phone, or text messaging.

Personal Data Collection

We collect various forms of personal data (henceforth referred to as “Personal Data”) for the smooth operation of our services and to enhance user experiences. The types of Personal Data collected include:

  • Account Information: Details required to create and manage your account, such as name, email address, and password.
  • Payment Information: Transaction details, billing addresses, and payment method information used for purchasing our products or services.
  • Financial Information: Banking information (if shared) for secure financial transactions.
  • Purchase Information: Product/service preferences, purchase history, and order details.
  • Mobile Device Identifiers: Unique device IDs, mobile network carriers, and other mobile data to enhance user experience.
  • Location Data: Geographic coordinates when users access our services on mobile devices.
  • Feedback: User reviews, ratings, and comments provided through various feedback mechanisms.
  • Social Media Information: Publicly available details from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products viewed, downloaded, or purchased by users.

We collect this data in multiple ways: user input forms, direct interactions with our support team, automated tracking technologies (like cookies), and third-party service providers who assist us in offering our services. Additionally, some Personal Data may be provided to us by third parties operating under their own privacy policies.

Cookies

We employ cookies and similar tracking technologies for various purposes, including:

  • Strictly Necessary: These ensure the basic functionality of our website and services, allowing users to navigate through pages seamlessly.
  • Preferences: Cookies store user preferences, ensuring a personalized experience when revisiting our site.
  • Analytics: They enable us to analyze user behavior on our platform, helping us improve our products and services.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their cookie settings.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes it was collected for, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Protecting our rights and interests
  • Conducting analytics and research

Once the data is no longer required or its purpose has been fulfilled, we delete or anonymize it, ensuring its secure removal from our systems.

Security Measures

We take robust security measures to safeguard Personal Data from unauthorized access, disclosure, alteration, or destruction:

  • Implementing encryption for data in transit and at rest.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

Frame Repair Techniques does not knowingly collect Personal Data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data under specific circumstances.
  • Portability: Receiving a copy of your data in a portable format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making, including profiling.

To exercise these rights or make data-related inquiries, please contact our privacy team via the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publishing. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

We value your trust in our commitment to privacy and will continue to strive for transparency and security in all our practices.